Privacy policy.

This privacy notice explains how Sale Ready Solutions collects, uses, and protects your personal data when you use our website or engage our services.

We are committed to ensuring your personal data is handled properly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Business name: Sale Ready Solutions

Business type: Sole trader

Owner: William Baker

Email: will.baker@salereadysolutions.co.uk

Telephone: 07488455599

For the purpose of data protection law, I am the data controller.

Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Address (including service address)

  • Email address

  • Telephone number

  • Information relating to services requested

  • Payment and invoice details

  • Communications with us (emails, messages, phone calls, contact forms)

We do not knowingly collect personal data relating to children.

How We Collect Personal Data

We collect personal data when you:

  • Contact us via our website, email, telephone, text, WhatsApp or social media

  • Request a quote or book our services

  • Use our services

  • Make a payment

  • Communicate with us for enquiries or support

How We Use Your Personal Data

We use your personal data to:

  • Provide and manage cleaning services

  • Respond to enquiries and arrange bookings

  • Communicate with you about services or appointments

  • Issue invoices and process payments

  • Keep business and financial records

  • Comply with legal and tax obligations

Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

Contract: where processing is necessary to provide services you have requested

Legal obligation: to meet accounting, tax, and regulatory requirements

Legitimate interests: to operate and manage our business effectively

Data Storage and Security

Your personal data is stored securely, either electronically or in physical form. We take appropriate technical and organisational measures to protect your data against loss, unauthorised access, or misuse.

We limit access to personal data to only those who need it for legitimate business purposes.

Data Retention

We only keep personal data for as long as necessary:

  • Customer and financial records: up to 6 years (for HMRC and legal purposes)

  • Enquiries that do not result in work: up to 12 months

Sharing Your Personal Data

We do not sell or rent your personal data.

We may share your data with:

  • Accountants or bookkeepers

  • Payment service providers

  • HMRC or other authorities when legally required

Any third parties we use are required to keep your data secure and only use it for the intended purpose.

Your Data Protection Rights

You have the following rights under UK GDPR:

  • The right to access your personal data

  • The right to correct inaccurate or incomplete data

  • The right to request the deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent (where consent is relied upon)

To exercise any of these rights, please contact us using the details above.

Complaints

If you have any concerns about how your data is handled, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk](https://www.ico.org.uk

Telephone: 0303 123 1113

Changes to This Privacy Notice

We may update this privacy notice from time to time. Any changes will be posted on this page.

Last updated: December 2025